FINDING A CONTRACTOR

Choosing a contractor is probably the single most important thing you will do in order to ensure the success of your project. Not all contractors are the same, and not all contractors have the same set of skills. Furthermore, some may have qualifications that are more important to you than others.

The following is a brief outline designed to help you identify a contractor that best meets your needs:

1. Get referrals. Ask your friends and relatives for the names and numbers of contractors they have had success with in the past. Ask what it was that they liked about him or her, and other things they didn't. Relying on other people's experiences will help you know what-- or what not-- to expect. Our team at Gault will also be glad to assist you in this process. Over the years, we have worked with hundreds and thousands of contractors and have established strong relationships with many. In any case, try to get a list of at least 3 different contractors to speak with.

2. Arrange a meeting. When you call each of the contractors on your list, ask to set up a time for them to come to your house to give you an estimate. Be sure they will give you a FREE estimate at no obligation! If they are not willing to do that, then they are probably not the best choice for you.

3. Be prepared. Before each contractor visits your home, write down a list of very specific questions you want them to address. Use the sheet as a guide to your discussion so you don't miss anything along the way. Remember, this is a kind of interview process so while your questions should not be intended to make anyone feel uncomfortable, they should be designed to uncover the specific information important to you.

4. Take notes! When each contractor visits your home, be sure to take copious notes on what they say. This way, after you have met with them all, you have actual information to compare.

5. Ask for an estimate. Insist the contractor give you a verbal and a written estimate. This will hold the contractor accountable for sticking with his number. However, it is also important to ask them what types of things may come up that would affect their number. That number is not written in stone but it should serve as an accurate guide.

6. Credentials. Ask if the contractor is licensed and insured, and ask to see written documentation as proof. This will add another level of security and protection for you.

7. Background. Check to see if there have been any complaints or suits filed against any of the contractors with the Attorney General. If there have been complaints, you should probably look elsewhere. History has a way of repeating itself.

8. References. Ask for references and ask to see the work in person. Good contractors usually have a list of satisfied clients who are willing to share their story with other people. You can talk to these clients on the phone and then go see the work for yourself. Remember, seeing is believing.

9. Evaluate. Finally, evaluate the rapport you had with each of the contractors. Was it easy to get in touch with them to set up the free estimate? Did they call you back right away or did that take a while? Which of them made you feel the most at ease? Who listened to you and your concerns the most rather than doing all the talking himself?

10. Sign a contract. Once you've picked your contractor, both of you need to sign a contract. Now, you can get started!