As a Gault customer, your input is valued. We want to ensure that we are meeting or exceeding your expectations. Please let us know how we’re doing so that we can improve our services to you and make your next experience even better.

To thank you for your time, you will be entered in a drawing for a $250 Stew Leonard’s gift certificate. Entries must be received by June 12th, 2009.

customer service
Please rate the following:
Very Satisfied
Satisfied
Not Satisfied
N/A
Telephone courtesy and professionalism of our associates
Responsiveness to solve billing questions
Responsiveness to solve operational/technical questions
Explaining a procedure, plan, or service to help solve a problem
 
oil and service programs
Customer friendly invoices and statements
Competitive price of heating oil
Payment Plans (EZ Pay and The Gault Advantage)
Value of the Heating Protection Plans
Have you visited the new Gault Online Services section of our website?
Yes
No
If so, how would you rate your overall user experience?
 
technical services & oil/propane delivery
Please rate the following:
Very Satisfied
Satisfied
Not Satisfied
N/A
Automatic heating oil delivery schedule
Responsiveness to your service call
Appearance and professionalism of the service technician
Technical competence of the technician
Communication from the technician
How satisfied have you been with our propane services?
How would you rate the length of time it took to resolve your request or concern
Did you contact us more than one time before a concern was resolved to your satisfaction?
Yes
No
Would you recommend Gault to a family member or friend?
Yes
No
 
additional comments on how gault can serve you better

Comments:

Name: *


Address, City, State, Zip: *


Telephone:


Email: *